Dynamic data-driven documentation creation and output

Dynamic data-driven documentation creation and output

Automate the process of creating and personalising documents

Dynamic data-driven documentation creation and output
Dramatically improve business efficiency and productivity

Dramatically improve business efficiency and productivity

Replace manual workflows with data-driven electronic processes

Dramatically improve business efficiency and productivity
Engage and communicate with customers on their terms

Engage and communicate
with customers
on their terms

Harness next generation multi-channel customer interaction

Engage and communicate with customers on their terms
Boost interaction with customers and improve satisfaction

Boost interaction with customers and improve satisfaction

Communicate with customers in a smarter and more targeted way

Boost interaction with customers and improve satisfaction

About Cloudito

Cloudito automates the process of creating and personalising data-driven documentation, empowering you to be smarter and more targeted in the way that you engage and communicate with customers.

Infiniti is Cloudito’s powerful multi-channel digitalisation platform that serves over 150 customers and more than one million users worldwide. Infiniti introduces advanced automation and technical workflow to digitalise paper-based business processes, which means that documents can be dynamically created and personalised.

Infiniti is highly flexible and easy to use, integrating with – and leveraging – any existing document management or CRM system, to boost customer engagement and improve end user experience. Infiniti streamlines business processes to enhance operational efficiency, drives down administration costs, and reduces compliance risk.

Learn More

What can Infiniti do for you?

Watch this short video to learn more about the power of Infiniti:

Learn More

The Power of dynamic data-driven documentation creation and output

Boost customer engagement

Infiniti empowers you to be smarter and more targeted in the way that you communicate with your customers.

Improve your end user experience

Infiniti means that you can engage with your customers on their terms to improve customer satisfaction and retention.

Streamline business processes

Infiniti introduces advanced automation and technical workflow, transforming your business communications processes to drive down administration costs and improve operational efficiency, while mitigating risk and improving compliance.

See a return on your investment

Infiniti seamlessly integrates into your existing CRM and information management systems to deliver additional value from your previous investments.

Gain instant access to actionable data

Infiniti allows you to capture customer information effectively, and get more from this data by interacting with the information from any location.

More on Benefits

One solution. Thousands of possibilities.




DESIGN

WIZARD-DRIVEN FORMS

  • Dynamically produce in and output templates
  • Capture online data

INTEGRATE

WITH EXISTING SYSTEMS

  • Boost customer engagement
  • Make data more valuable

PERSONALISE

YOUR CUSTOMER DIALOGUE

  • Taylor content to be appropriate & relevant
  • Facilitate 2-way communication / interaction

OPTIMISE

DYNAMIC REPORTING & AUDIT

  • Gather insight & business intelligence
  • Ensure compliancy & accountability

DESIGN

WIZARD-DRIVEN FORMS

  • Dynamically produce in and output templates
  • Capture online data

Read more about our solution

How Cloudito works in your industry

Insurance and Healthcare

  • Member enrollment and welcome packs
  • Claims management and processing
  • Claims correspondence, such as denial, exclusion and subrogation letters
  • Policyholder services such as quotes, renewals and policy changes
  • Information requests
  • Annuity statements
  • Multi-branding
  • Call center/customer service
  • Agent/broker communications
  • Benefit statements
  • New business communications

Cloudito also supports many internal processes, such as making it quick and easy to generate an HR contract or an employee on-boarding form.

Financial Services

  • Loan / mortgage origination, documentation and communication
  • Custom proposals, pitch books, account opening
  • Client on-boarding kits, contracts, reporting and statements
  • Credit card applications, disclosures, and statements
  • Credit agreements
  • Customer correspondence, notices and alerts
  • Customer service / call center operations
  • Closing packages
  • Derivative trading and trade confirmations
  • DTCC Deriv/SERV messaging
  • Term sheet generation
  • Plus many internal processes, such as making it quick and easy to generate an HR contract or an employee on-boarding form.

TRY IT YOURSELF! Click here to see how easy it is to digitalise a loan application. This form collects information such as purchase price, grant eligibility and number of dependents to produce a document with all the information a bank needs to approve a loan.

Manufacturing

  • Contract generation
  • Employee on-boarding
  • Product manuals
  • Safety documentation
  • Building inspection forms
  • Customer correspondence
  • Personalised handbooks and manuals
  • Quality assurance documentation

Plus many internal processes, such as making it quick and easy to generate an HR contract or an employee on-boarding form.

Retail

  • Online customer service through smart forms
  • Feedback and survey forms and data capture
  • Automated customer alerts and communication
  • Customer on-boarding and welcome information
  • Order confirmations
  • Customer billing
  • Invoice generation and notification

Plus many internal processes, such as making it quick and easy to generate an HR contract or an employee on-boarding form.

Pharmaceutical

  • Research documentation
  • Pharmaceutical testing associated documentation
  • Clinical studies and trials correspondence
  • Correspondence with authorities
  • Localisation of pharmaceutical products
  • Contracts
  • Regulatory reporting
  • Drug marketing applications
  • Patents management and applications
  • Packaging and labelling
  • Summary of product characteristics
  • Inform consent forms

Plus many internal processes, such as making it quick and easy to generate an HR contract or an employee on-boarding form.

Central and Local Government

  • Government portals
  • Planning applications
  • Licencing correspondence
  • Workers compensation letters
  • Unemployment correspondence
  • Council housing communication
  • Police correspondence – fines, arrest documents
  • Taxation letters
  • Court correspondence

Plus many internal processes, such as making it quick and easy to generate an HR contract or an employee on-boarding form.

Utilities and Telecoms

  • Billing and statements
  • Customer on-boarding / welcome kits
  • Personalised marketing materials
  • Customer correspondence, notices and alerts
  • Client reporting
  • Information requests
  • Maintenance reports/service levels (internal)

Plus many internal processes, such as making it quick and easy to generate an HR contract or an employee on-boarding form.

Many more

  • Technology – Licence renewal, statement of work
  • Logistics – Delivery reports, status communication, digital signatures
  • Higher education – Student registration and correspondence
  • Charities – Membership correspondence, fund applications, fund raising communications

For all vertical markets, Cloudito adds value to internal processes, such as making it quick and easy to generate an HR contract or an employee on-boarding form.

More on Vertical Markets