Vertical Markets

Find out how Cloudito works in your industry

In every industry, it is important to optimise the customer experience with customised, multi-channel communications—whether it’s a personal welcome kit produced as part of your on-boarding process, a customer care email notification with relevant content based on purchasing history, or monthly account statements with trans-promotional content. Here are some examples of extraordinary customer communications that will improve the customer experience leading to satisfied, loyal customers.

verticals insurance healthcare

Insurance and Healthcare

  • Member enrollment and welcome packs
  • Claims management and processing
  • Claims correspondence, such as denial, exclusion and subrogation letters
  • Policyholder services such as quotes, renewals and policy changes
  • Information requests
  • Annuity statements
  • Multi-branding
  • Call center/customer service
  • Agent/broker communications
  • Benefit statements
  • New business communications

Cloudito also supports many internal processes, such as making it quick and easy to generate an HR contract or an employee on-boarding form.

verticals retail banking

Financial Services

  • Loan / mortgage origination, documentation and communication
  • Custom proposals, pitch books, account opening
  • Client on-boarding kits, contracts, reporting and statements
  • Credit card applications, disclosures, and statements
  • Credit agreements
  • Customer correspondence, notices and alerts
  • Customer service / call center operations
  • Closing packages
  • Derivative trading and trade confirmations
  • DTCC Deriv/SERV messaging
  • Term sheet generation
  • Plus many internal processes, such as making it quick and easy to generate an HR contract or an employee on-boarding form.

TRY IT YOURSELF! Click here to see how easy it is to digitalise a loan application. This form collects information such as purchase price, grant eligibility and number of dependents to produce a document with all the information a bank needs to approve a loan.

verticals mortgage

Manufacturing

  • Contract generation
  • Employee on-boarding
  • Product manuals
  • Safety documentation
  • Building inspection forms
  • Customer correspondence
  • Personalised handbooks and manuals
  • Quality assurance documentation

Plus many internal processes, such as making it quick and easy to generate an HR contract or an employee on-boarding form.

verticals retail banking

Retail

  • Online customer service through smart forms
  • Feedback and survey forms and data capture
  • Automated customer alerts and communication
  • Customer on-boarding and welcome information
  • Order confirmations
  • Customer billing
  • Invoice generation and notification

Plus many internal processes, such as making it quick and easy to generate an HR contract or an employee on-boarding form.

verticals investment bank

Pharmaceutical

  • Research documentation
  • Pharmaceutical testing associated documentation
  • Clinical studies and trials correspondence
  • Correspondence with authorities
  • Localisation of pharmaceutical products
  • Contracts
  • Regulatory reporting
  • Drug marketing applications
  • Patents management and applications
  • Packaging and labelling
  • Summary of product characteristics
  • Inform consent forms

Plus many internal processes, such as making it quick and easy to generate an HR contract or an employee on-boarding form.

verticals govenment

Central and Local Government

  • Government portals
  • Planning applications
  • Licencing correspondence
  • Workers compensation letters
  • Unemployment correspondence
  • Council housing communication
  • Police correspondence – fines, arrest documents
  • Taxation letters
  • Court correspondence

Plus many internal processes, such as making it quick and easy to generate an HR contract or an employee on-boarding form.

verticals utilities

Utilities and Telecoms

  • Billing and statements
  • Customer on-boarding / welcome kits
  • Personalised marketing materials
  • Customer correspondence, notices and alerts
  • Client reporting
  • Information requests
  • Maintenance reports/service levels (internal)

Plus many internal processes, such as making it quick and easy to generate an HR contract or an employee on-boarding form.

verticals more

Many more

  • Technology – Licence renewal, statement of work
  • Logistics – Delivery reports, status communication, digital signatures
  • Higher education – Student registration and correspondence
  • Charities – Membership correspondence, fund applications, fund raising communications

For all vertical markets, Cloudito adds value to internal processes, such as making it quick and easy to generate an HR contract or an employee on-boarding form.

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